Service

We stand behind our products and services 100%. Our PROMPT, COURTEOUS and KNOWLEDGEABLE customer service professionals pride themselves on quality management and total customer satisfaction. They work assiduously to guarantee your order is handled timely and accurately. Yet, they don't just process requests. Our inside staff has extensive training and product knowledge allowing them to troubleshoot, make recommendations and assuring you receive accurate and informative answers to all your product questions. A team of product specialist with advance experience and field training in abrasive products and the industrial, welding, construction and rental markets further serve to provide support through technical assistance and hands-on training. We handle every request as a priority. With five strategically located Distribution Centers throughout the United States, Canada and Mexico customer orders are shipped within 24-hours and typically reach their destination within 1 to 2 days. When you need product immediately, special shipping arrangements can also be made.